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Terms and Conditions

*ALL GUN AND AMMO SALES ARE FINAL*

* An adult signature will be required for all sales of airguns & product valued at over $500.00.

You must be 18 years old to purchase on our on-line store. (Must be 21 for certain products).

We do not ship to PO boxes.

There are areas to which Northeast Airguns cannot ship airguns or other products. Certain states and municipalities have established certain limitations, and Northeast Airguns reserves the right not to ship particular products to certain locations. If we determine a product is going to be leaving the country we reserve the right to cancel any orders. 

We cannot ship airguns to the following locations:

  • States: Delaware, Illinois, New Jersey, Rhode Island, District of Columbia

  • Cities: Boroughs of New York. 

You are responsible to determine that no laws or regulations prohibit your purchase or possession of airguns or optics products and that there are no other reasons that you cannot legally purchase or possess the product.

 

All airsoft guns must have at least a 1/4-inch blaze orange muzzle or an orange flash hider. U.S. federal law requires that all airsoft guns are sold with this marking to avoid the guns being mistaken for firearms. Airguns (guns that shoot pellets or steel BBs) do not have an orange muzzle, nor are they required to have one by the U.S. federal government or any state, county or municipal government ordinance.

It's up to YOU to know the laws in your state, county and city and to fully comply with them. The following are examples of some state and local restrictions governing various products. This list shows products that are prohibited in the locations indicated. When criteria must be met for ownership, those are also listed.

California
  • Blowguns
  • Blowgun bolts & darts
  • Airsoft guns unless they follow CA SB199 requirements
Delaware
Wilmington
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Florida
St. Augustine
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Illinois
Effective July 13, 2012: There is no velocity limit on airguns below .18 caliber, and airguns are no longer considered firearms by the state. Airguns over .18 caliber must still have a velocity of less than 700 fps.

Aurora
  • Foregrips
Chicago
  • Airguns
  • Airsoft guns
  • Blank guns
  • Blank gun ammo
Cook County
  • Foregrips
Niles
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Washington
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Indiana
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Massachusetts
  • Blowguns
  • Blowgun bolts & darts
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Michigan
Richmond
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Minnesota
Duluth
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
New Jersey
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
  • Silencers, baffles, mufflers or suppressors...internal, removable or non-removable (does not include fake suppressors)
  • Pellet guns & BB guns: Residents can buy them from us through a designated local gun store after acquiring the appropriate firearm permit (airguns are considered firearms per NJ state law: Title 2C:39-1).
    Your local gun store must fax a copy of their FFL to Pyramyd Air in order for us to ship the gun you ordered.
    [Airsoft guns may be restricted by some local laws. It is up to you to determine if airsoft guns may be owned/possessed/used without special permits in their locale.]
New York
  • Wrist-braced slingshots
New York City & it's 5 boroughs: Manhattan, Brooklyn, Bronx, Queens & Staten Island
(incl. ZIP Codes 100xx-104xx, 111xx, 112xx-114xx & 116xx):
  • Airguns
  • Airsoft guns
  • BB guns
  • Blank guns
  • Blank gun ammo
  • Blowguns
  • Blowgun bolts & darts
  • Crossbows
  • Lasers
  • Locking folding knives with blades longer than 4 inches
  • Longbows
North Carolina
  • Blank guns
  • Blank gun ammo
Morehead
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Pennsylvania
Philadelphia
  • Airguns
  • Airsoft guns
  • BB guns
  • Blowguns
  • Blowgun bolts & darts
  • Crossbows
  • Longbows
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Puerto Rico
  • Blank guns
  • Blank gun ammo
Rhode Island
  • Blank guns
  • Blank gun ammo
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
South Dakota
Rapid City
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Tennessee
Knoxville
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Utah
Salt Lake County
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Virginia
  • Blank guns
  • Blank gun ammo
Falls Church
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Washington, D.C.
  • Airguns
  • Airsoft guns
  • BB guns
West Virginia
Bluefield
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories
Wisconsin
Madison
  • Foregrips
  • Slingshots
  • Slingshot ammo
  • Slingshot accessories

 

We do not ship optics, night vision, etc. out of the United States. 

Pre-Ordered Items:

Pre-ordered items will ship as soon as possible. If you ordered both  in-stock and marked backordered products we will typically wait to ship everything together. If you would like us to ship the in stock items first, please call us at 781-435-0042. There might be additional shipping costs for multiple packages.
 
Order Fulfillment
 
We always try to fulfill your order as fast as possible. We have provided our minimum expectations for orders. Fulfillment is everything up until the label is put on the box and the carrier picks it up. 
 
In-Stock Accessories - 2-3 business day
 
In-Stock Guns (no services) - 3-5 business days
 
Guns with services (scope mounting/sight-in/tuning) - 3-5 business days
 
We almost always are faster than these times, but sometimes things get busy at the shop. We will always do our very best to get your order out as fast as we can. Please be patient with us!
 
Shipping 
The order fulfillment times are in addition to the shipping times. Regardless of the shipping method (Standard, Priority or Express) the above fulfillment times do not change. The shipping (once the carrier has the package) will be faster with Priority or Express selections.
 

International Shipping

***If you order is confiscated by your customs agency, Northeast Airguns is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost.***

Northeast Airguns does ship accessories to a limited number of international countries (no airguns or optics). It is up to you to research and adhere to your local airgun & airgun accessory laws. The website will come up with an error if you are in a country we do not ship to. There are some countries that have specific regulations that we cannot ship certain products to. If you order a restricted product we may have to cancel your order.

We do not ship optics, night vision, etc. out of the United States. 

 
Northeast Airguns Return Policy
 
*ALL AIRGUN SALES ARE FINAL*
 
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit
 
Airguns: We will allow a return of any defective airgun for a store credit refund up to 15-days of delivery. After the 15-day window refunds are still possible, but will require a restocking fee. 
 
If a refund is requested with the gun being in working condition a minimum 25% restocking fee will be assessed and charged. 
 
Northeast Airguns will closely inspect any defective guns that are returned. In the case of customer tampering, incorrect tuning or use we reserve the right to withhold a percentage of the refund.
 
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation. 
 
Airgun Warranty Policy: 
 
Manufacturer warranties vary and range from 1 to 3 years. Northeast Airguns is a service center for the airgun brands we sell. In most cases if an airgun needs service it will be returned directly to Northeast Airguns. If we cannot resolve the issue in house we may have you send it to the manufacturer for repair. 
 
Northeast Airguns will cover the shipping cost both ways for warranty work up to 90-days from purchase. After 90-days the customer is responsible for the shipping cost to send the gun in (one-way) and we will cover the return cost after repair. 
 
Please remember that PCP airguns are highly technical products with many moving parts, seals, etc. that will need maintenance over time. There are certain o-rings and parts that are not covered under warranty, but considered routine maintenance (breech o-rings for example). 
 
Due to the complexity of these products there are many times that incorrect use can cause issues. These type of issues can be evaluated and would not be covered under warranty (installing aftermarket power kit parts for example or incorrect tuning). 
 
*Defectiveness includes leaking guns, physical damage, misfiring, non-functioning and abnormal performance. What is defective may be up to interpretation. Northeast Airguns reserves the right to determine if a product is truly defective before issuing a refund. 
 
Accuracy: No airgun manufacturers that we sell have accuracy guarantees. 
 
Optics:
All optic warranty related issues will be worked with the manufacturer directly. Almost all the optics we sell have a limited lifetime warranty. We have a 15-day return policy and any refunds will be issued in the form of store credit. 
 
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. 

Please note the reason for your return on a copy of your original invoice and include with your securely packaged items to the following address:

Northeast Airguns

11 Manison St. Stoneham, MA 02180

 If you have any questions or concerns, please contact us at (781)435-0042

 • We will prosecute fraudulent orders.

•Because of the nature of the products that Northeast Airguns supplies, we must perform an extensive validation of orders. This may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, cardholder information and cardholder authorization.

• We DO NOT TOLERATE FRAUDULENT ORDERS will be prosecuted to the full extent of the law.

• We reserve the right to speak to only the card holder. If a fraudulent order is suspected we will wish to speak with the card holder and a phone number must be given to us. The cardholder can not call us.

• Order tracking and shipping information is available after an order that has been confirmed, billed to the customer and shipped.

 

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